Senior Business Analyst - Dublin - Hybrid

Role Overview: We are seeking an experienced Senior Business Analyst to join a dynamic team. The role will involve business process analysis, requirements gathering, project management, and providing critical documentation and system support. The ideal candidate will bring over 7 years of relevant experience in business analysis, project management, and process optimization. The successful candidate will be required to provide services at the designated office in Dublin 4 for a minimum of two days per week. 

Contract Start Date: May 2025 (or as soon as possible thereafter)

Contract Duration: 12 months

Working hours: 8 hours per day (excluding lunch or rest periods), Monday – Friday: 10:00-12:30 and 14:30-16:00 - Minimum of two days per week in the office.
 

Mandatory Qualifications:

• Education: Level 8 qualification on the NFQ (Honours degree) in Information Technology, Computer Science, or a relevant field.

• Experience: Minimum of 7 years of experience working as a Business Analyst.

• Certification: Project management qualification (e.g., PRINCE2, PMP, Agile SCRUM).

• Availability: Must be available to commence the role in May 2025 or as soon as possible thereafter.

• English Proficiency: Fluent in English (native or equivalent proficiency at C2 level).
   

Key Responsibilities:

• Business Process Analysis:

  • Conduct business process analysis, including process mapping and systematic analysis methodologies (e.g., LEAN Six Sigma).

  • Facilitate workshops for requirements gathering and process design.

• Documentation & Reporting:

  • Build user stories, acceptance criteria, test plans, and documentation to support solution delivery.

  • Provide system support and in-depth understanding of operational systems and processes.

  • Conduct research to build evidence supporting decision-making and business cases.

  • Prepare detailed specifications and manage solution development and implementation.

• Project Management:

  • Manage business and system change, ensuring the delivery of process and organizational improvements.

  • Coordinate and execute system testing, user acceptance testing (UAT), and provide training as required.

• Collaboration & Communication:

  • Liaise with management on process and organizational changes.

  • Collaborate with clients and stakeholders to ensure successful project delivery.

  • Provide regular reports to business and technical stakeholders.
     

Key Experience & Competencies:

1. Systems Analysis & Design:

   • Demonstrate strong systems analysis skills with experience across multiple systems analysis and development methodologies.

   • Experience with prototyping techniques (e.g., wireframing, screen mock-ups).

2. Project Management:

   • Proven experience in project management with relevant certifications.

   • Ability to prioritize and work to tight deadlines.

   • Experience with system testing, UAT, and in-system implementation.

3. Client Relationship Management:

   • Strong client relationship management skills and experience working within SCRUM or Agile environments.

4. General Skills:

   • Proven track record in team collaboration and excellent customer service.

   • Strong oral and written communication skills.

   • Experience managing third-party service providers and stakeholders.

   • Familiar with change management methodologies (e.g., Prosci).
      

     Remuneration & Benefits:

   • Competitive salary based on experience.
   • Hybrid working model (50% on-site, 50% remote).
   • Continuous professional development opportunities, including funded certifications.
   • A collaborative and innovative work environment.

Please submit your CV, including qualifications, relevant certifications, and experience.

Note: This position is subject to a pass/fail criteria based on the qualifications and experience stated above. Only candidates who meet the mandatory requirements with at least 7 years of relevant experience will be considered.